Refund & Return Policy

At BhaktiAlankar, we aim to provide premium quality devotional products. Due to the nature of our products, we follow a strict refund and return policy to ensure fairness and prevent misuse.

1. Eligibility for Returns

• Returns are only accepted in case of damaged, defective, or missing items.
• The request must be raised within 48 hours of delivery.
• Products must be unused and in original packaging.

2. Mandatory Unboxing Video (Very Important)

To claim any damage, defect, or missing item, a clear unboxing video is mandatory.

• The video must start before opening the package.
• The shipping label must be clearly visible.
• The video should show the complete unboxing process without cuts.

Without a proper unboxing video, no claims will be accepted.

3. Non-Returnable Items

• Used or damaged products after delivery.
• Products without original packaging.
• Items purchased on sale or special offers.
• Change of mind or personal preference.

4. Refund Process

• Once your request is approved, refunds will be processed within 5–7 business days.
• Refunds will be issued to the original payment method.

5. Cancellation Policy

• Orders can only be cancelled before dispatch.
• Once shipped, cancellation is not possible.

6. Fraud Prevention

BhaktiAlankar reserves the right to reject any return or refund request if fraud, misuse, or policy violation is suspected.

7. Contact Us

For any return or refund requests, contact us at:
Email: support@bhaktialankar.com

8. Policy Updates

We reserve the right to update this policy at any time without prior notice.